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WhatsApp based intelligent network management

Your 24x7 AI network engineer for NOC

XG AI NOC & ENMS brings real-time monitoring, AI correlation, WhatsApp operations, traffic analytics, SLA control, portals, and automation into one operating system for ISP and enterprise networks.

Talk to XG See live console
80%
MTTR reduction
60%
NOC manpower reduction
50%
Operational cost reduction
24x7
AI monitoring and escalation
NOC Command CenterLive correlation running
98.6%
Service Topology1,842 active devices
AI IncidentP1

Fiber cut suspected

12 alarms grouped into one probable upstream fiber fault near Sector 63 POP. 8 child devices affected.

82% confidence • SLA clock active
Traffic Trend24h
Next Best ActionWhatsApp
  1. Alert NOC L2
  2. Assign field team
  3. Notify impacted customers
Core Network Access Network Wireless Network Data Center Applications Security

Executive overview

From connected networks to intelligent operations.

Modern ISPs and enterprises need more than a passive dashboard. XG AI NOC & ENMS turns raw network signals into decisions, ownership, automation, communication, and executive visibility.

Signals in
Network devicesRouters, OLT, switches, BNG, CPE
Service telemetrySNMP, syslog, NetFlow, APIs
Business systemsCRM, billing, RADIUS, inventory
AI Operations Core correlate • prioritize • automate
12 alarms grouped Root cause detected SLA risk calculated
Actions out
WhatsApp NOCAlerts, commands, acknowledgements
AutomationTickets, runbooks, escalation
Portals & reportsCustomer, partner, executive views

AI operations engine

Detect, correlate, automate, and close the loop.

The system moves every incident through a governed workflow, from raw network signal to accountable resolution and business reporting.

01Detect

Monitor faults, thresholds, latency, packet loss, interfaces, devices, servers, and applications.

02Correlate

Group related alarms, suppress duplicates, detect probable root cause, and calculate service impact.

03Automate

Run approved diagnostics, create tickets, alert teams, escalate SLA risks, and trigger restoration workflows.

04Inform

Send WhatsApp updates, publish portal status, notify customers, and document closure history.

WhatsApp NOC operations

Operate the network from the channel your team already watches.

Receive alerts, inspect status, acknowledge incidents, run approved checks, escalate to field teams, and confirm restoration without losing traceability.

Instant fault alerts Device down checks Traffic insights Command execution Incident acknowledgement Escalation workflow
XG AI NOConline
Device Down AlertOLT-SEC63-04 unreachable for 02m 14s.
AI Root CauseLikely upstream link issue. 8 child devices affected.
RecommendedOpen P1 ticket, assign fiber team, notify impacted customers.

Live command center

Four operating views. One shared source of truth.

Switch the console between monitoring, traffic, teams, and automation. The KPIs, events, and work queue change together like a real NOC surface.

Network Health98.6%1,842 active devices
Open Alerts4312 critical
Mean Resolution18m80% faster
Network impactTopology and service map
Core-RTR-01Healthy99.99%
OLT-SEC63-04Packet lossP1
BNG-NDA-02High sessionsWatch
Wireless-EastNormalStable

Complete NOC stack

Operational modules built around real ISP workflows.

Each module is designed to reduce repetitive operator effort while improving accountability across NOC, field, partner, and customer teams.

Real-time monitoringDevices, topology, interfaces, wireless links, servers, and live alerts.
Live traffic analyticsBandwidth, top talkers, applications, peering, heatmaps, and capacity planning.
Team managementEngineer performance, escalation matrix, pending tickets, MTTR, and SLA compliance.
AI automationRunbooks, auto-triage, ticket creation, customer notification, and closure learning.
Security visibilityAbnormal traffic, threat events, policy alerts, and risk-aware reporting.
Executive reportingUptime, incident trends, manpower savings, service quality, and business impact.

Annual subscription plans

XG NOC AI Network Monitor licenses & pricing

XG 50
$150 per month, paid annually

For a starter POP, branch NOC, or small access network.

50 device license
XG 100
$250 per month, paid annually

For growing ISP teams monitoring multiple sites and uplinks.

100 device license
XG 250
$650 per month, paid annually

For full NOC visibility with automation and team workflows.

250 device license
XG 500
$1300 per month, paid annually

For enterprise-scale operations across POPs, access, and wireless.

500 device license
XG 1000
$1500 per month, paid annually

For carrier-scale networks with high-volume monitoring.

1000 device license
Subscription billed annually Annual commitment required for all plans.

Included in all plans

Everything needed for intelligent NOC operations.

  • Live device monitoring
  • WhatsApp alerts and commands
  • Traffic graphs and analytics
  • Team-wise reports
  • Downtime reminder engine
  • SNMP monitoring
  • Multi-vendor device support
  • AI-powered automation
  • Daily, weekly, and monthly reports
  • Cloud hosted platform

Customer, partner, and LCO portals

Make service status visible without exposing NOC complexity.

Publish the right operational information to each audience: customer health and tickets, partner revenue and complaint load, LCO operations, SLA performance, and outage communication.

Customer Portal99.92% SLA
99.92%
  • Service health
  • Ticket progress
  • Maintenance notices
Partner / LCO Portal312 partners
  • Revenue trends
  • Complaint load
  • Collection health

Architecture and integrations

Bring your network, teams, and customer operations into one intelligent flow.

The platform is designed to sit between network devices, OSS/BSS systems, WhatsApp, portals, and executive reporting.

Network layer RoutersOLTSwitchesBNGCPEServers
MonitoringCorrelation AI Operations Core AutomationReporting
Business layer CRMBillingRADIUSInventoryWhatsAppPortals
SNMPSyslogNetFlowAPIWebhookOSS/BSSEmailSMS

Backend support

Support 24x7

From first alert to final closure, XG support keeps every issue organized, owned, and moving with clear updates for your operations team.

Partner / NOC
Alert raisedWhatsApp, portal, email, or call
Context sharedDevice, site, impact, SLA priority
24x7 Backend team active
L1Triage deskAlert validation and first response
L2NOC engineeringPlatform, workflow, and incident support
L3Integration teamSNMP, API, RADIUS, billing, CRM
Acknowledge Assign owner Partner update RCA closure
Resolution output
Action updateOwner, status, ETA, escalation trail
Closure reportRoot cause, MTTR, partner summary

Connect with us

We don’t just monitor networks. We intelligently manage and automate them.

Share your network size and operations requirement. The XG team will review the request and respond with the right NOC AI plan.

XG Internet Private Limited
CIN: U61900UP2024PTC208402
Registered Office: 117/Q/391, Sarda Nagar, Saketpuri, Kanpur Nagar, Uttar Pradesh - 208025

Submissions are stored securely and forwarded to the XG team.

Call / WhatsApp 7800011166 enms@xtremefiber.in www.xtremefiber.in